SUBSCRIBER HANDBOOK

16-17

Single Tickets
As a subscriber you can purchase single tickets before the on-sale date. Call 503.245.1600 x 201.
Single tickets can also be purchased after the on-sale date directly through whitebird.org, where you can select your seating location at no additional fee. If you need assistance finding seats near your subscription tickets, please call 503.245.1600 x 201.

Lost Tickets? No Problem.
To report lost tickets, please call 503.245.1600 x201. In the event no one answers, please leave a message or email your request to chelsea@whitebird.org. For last minute requests, stop by the Subscriber/Will Call table at the venue.

Easy Exchanges
Exchange your tickets for another performance in your series! Subject to availability; comparable seating cannot be guaranteed. Tickets must be exchanged no later than 5pm the day before the performance. There are no refunds or exchanges for missed performances.

Though we are unable to process phone exchanges,
you may complete your exchange via mail, fax, or online at whitebird.org/exchange. Please include the following details:
• Your Name
• Daytime phone number
• Email
• Event you would like to exchange for
• Your tickets, with seating locations
Please include your old tickets along with the above information.
FAX TO: 503.244.2111. Please fax a copy of your torn tickets.

No Late Seating
Try to arrive at least 15 minutes before curtain time. For the integrity of our performances and the safety of our patrons, there is NO LATE SEATING. If you arrive after the start of a performance, you will need to wait until intermission or until instructed by ushers, in order to be seated. For performances without an intermission, we cannot guarantee entry if you arrive late. Show times are listed on your tickets and our website.

Venues
Arlene Schnitzer Concert Hall
1037 SW Broadway @ Main

Newmark Theatre
1111 SW Broadway @ Main

Lincoln Hall, Portland State University
1620 SW Park Ave @ Market

Diver Studio, Reed College
3203 SE Woodstock Blvd

Parking
Please leave yourself enough time, especially on weekends, to find parking. With Timbers games and many other events and performances, downtown Portland has become very busy. If we know of any competing events with our shows, we will advise you in our reminder emails.

Schnitzer & Newmark – Street Parking (free after 7pm) or in one of the nearby garages.

Lincoln Hall – Street parking (free after 7pm) or in the two PSU garages on Broadway at Mill and Harrison Streets (free after 7pm on Thursdays, and after 5pm on Fridays & Saturdays).

PrintDon’t Let Your Seats Go Empty!
If you are unable to attend a performance, donate your tickets to White Bird’s NEST program, and White Bird will offer them to one of over 20 human service organizations. NEST brings the inspirational power of dance to those who may not otherwise be able to attend performances. All NEST donations are tax deductible. Visit whitebird.org/nest/ to donate. All NEST donations must be received at least 48 hours prior to the performance. If less than 48 hours prior to the show, donated tickets are still welcome but will not be used by NEST recipients. Last minute donations must be received by 3pm the day
of the show in order to be considered.

2016-17 NEST Recipients
Cascade AIDS Project, Friends of the Children, Outside In, P:EAR Program, Reach Community Development, Central City Concern Recovery Mentor Program, Big Brothers Big Sisters Columbia NW, New Avenues for Youth, Transition Projects, Inc., El Programa Hispano, NAYA, and Quest Center, Sisters of the Road, SAGE, Latino Network, SUN Schools

Shop & Support White Bird
White Bird is now one of the non-profits that can benefit when you shop at Fred Meyer and online at Amazon! Be sure to visit their websites and select White Bird before you purchase.